We start one Fix at a time, so every project gets our full attention.
How we work
Access, data, approvals, languages, payment and guarantees, in one place.
Who does the work
Our small, hands-on team. It has led SEO and digital for 200+ hotels of a global luxury group across Europe, Africa and the Middle East.
Access
We ask for user accounts, never your passwords. You can remove them anytime, and we confirm in writing when we've finished.
Your prices
We never change your rates, availability or contracts. You set your direct rate. Anything we change in your booking engine is agreed with you first.
Approvals
Nothing goes live without your OK: texts, review replies, articles and profile changes.
Languages
We write in English and Arabic. Texts in German, French, Italian or Spanish are drafted for your approval before they go live.
Data
We sign a data processing agreement following the Swiss Data Protection Act (nDSG) and the GDPR. We only use your data for your project, and delete our copies when we finish.
Payment
50% at signing, 50% at handover. Care is billed monthly in advance. No hidden fees, and no commission on your bookings.
Guarantee
If your own price isn't showing on Google within 45 days of us sending the connection request to your booking engine, we refund the Google part of the Fix.
What we don't promise
We don't promise a number of extra bookings. We fix what guests see, and show you the numbers every month.