TABLE OF CONTENTS
- 1. Introduction
- 2. What Are Cookies?
- 3. Categories of Cookies We Use
- 4. Detailed Cookie Table
- 5. Third-Party Cookies
- 6. Legal Basis for Cookie Use
- 7. How We Obtain Consent
- 8. Your Cookie Choices and Management
- 9. Consequences of Refusing Cookies
- 10. Cookie Retention and Deletion
- 11. Cookies and Personal Data
- 12. Children and Cookies
- 13. Changes to This Cookie Policy
- 14. Contact Information
- 15. Additional Resources
1. INTRODUCTION
This Cookie Policy explains how Viversio Portal ("we," "us," or "our") uses cookies and similar tracking technologies on HotelCuration.com ("Platform"). It provides detailed information about what cookies are, why we use them, and how you can manage your preferences.
This policy should be read in conjunction with our Privacy Policy. We are committed to transparency and ensuring your privacy rights are respected in accordance with global regulations, including the EU ePrivacy Directive, the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA/CPRA), and the UAE Personal Data Protection Law (PDPL).
2. WHAT ARE COOKIES?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to the owners of the site.
We use the following types of cookies:
- Session Cookies: Temporary cookies that expire and are automatically deleted when you close your browser.
- Persistent Cookies: Cookies that remain on your device for a set period or until you manually delete them.
- First-Party Cookies: Cookies set directly by our website.
- Third-Party Cookies: Cookies set by external domains (e.g., Google Analytics, Cloudflare) for analytics or security purposes.
Other Technologies: We may also use pixels (web beacons), local storage, and JavaScript to track actions on our site and collect information similar to cookies.
3. CATEGORIES OF COOKIES WE USE
3.1 Strictly Necessary Cookies
These cookies are essential for the operation of our Platform. They enable you to navigate the website and use its features, such as accessing secure areas, making bookings, and processing payments. Without these cookies, the services you have asked for cannot be provided.
- Purpose: Authentication, security (Cloudflare), load balancing, session management.
- Consent: Not required (Legitimate Interest).
- Opt-out: Cannot be disabled.
3.2 Functional Cookies
These cookies allow the Platform to remember choices you make (such as your preferred language, currency, or region) and provide enhanced, more personal features.
- Purpose: User preferences, interface customization.
- Consent: Required in EU/UAE.
- Opt-out: Can be disabled via Cookie Settings.
3.3 Performance & Analytics Cookies
These cookies help us understand how visitors interact with our Platform by collecting and reporting information anonymously. We use Google Analytics to track page visits, traffic sources, and user behavior to improve our website performance.
- Purpose: Traffic analysis, error tracking, performance optimization.
- Consent: Required in EU/UAE.
- Opt-out: Can be disabled via Cookie Settings or Google Opt-out browser add-on.
3.4 Advertising & Targeting Cookies
These cookies record your visit to our website, the pages you have visited, and the links you have followed. We may use this information to make our website and the advertising displayed on it more relevant to your interests.
- Purpose: Remarketing, ad performance tracking, building user profiles.
- Consent: Explicit consent required (EU/UAE). Subject to CCPA "Do Not Sell" rights.
- Opt-out: Can be disabled via Cookie Settings.
4. DETAILED COOKIE TABLE
The table below lists the specific cookies used on our Platform. Please note that third-party cookies may change names or duration without prior notice.
| Cookie Name | Provider | Category | Purpose | Duration | Type |
|---|---|---|---|---|---|
| __cf_bm | Cloudflare | Necessary | Bot management and security protection. | 30 minutes | HTTP |
| cf_clearance | Cloudflare | Necessary | Stores proof of passing a security challenge. | 1 year | HTTP |
| __cfruid | Cloudflare | Necessary | Rate limiting policies for user requests. | Session | HTTP |
| session_id | HotelCuration | Necessary | Maintains user session state during visit. | Session | HTTP |
| JSESSIONID | HotelCuration | Necessary | General purpose platform session cookie. | Session | HTTP |
| cookie_consent | HotelCuration | Necessary | Stores your cookie consent preferences. | 12 months | HTTP |
| lang | HotelCuration | Functional | Remembers your selected language preference. | 1 year | HTTP |
| currency | HotelCuration | Functional | Remembers your selected currency (e.g., USD). | 1 year | HTTP |
| _ga | Google Analytics | Analytics | Distinguishes unique users for tracking. | 2 years | HTTP |
| _gid | Google Analytics | Analytics | Stores and updates a unique value for each page visited. | 24 hours | HTTP |
| _gat_gtag_* | Google Analytics | Analytics | Used to throttle request rate. | 1 minute | HTTP |
5. THIRD-PARTY COOKIES
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
- Cloudflare: Used for security and performance.
Cookie Policy: https://www.cloudflare.com/cookie-policy/ - Google Analytics: Used for website analytics.
Cookie Policy: https://policies.google.com/technologies/cookies - Stripe: Used for fraud prevention and payment processing.
Cookie Policy: https://stripe.com/cookies-policy/website
6. LEGAL BASIS FOR COOKIE USE
6.1 EU/EEA (ePrivacy Directive & GDPR)
- Strictly Necessary Cookies: We do not require your consent to set these cookies as they are necessary for the website to function (Legal Basis: Legitimate Interest).
- Non-Essential Cookies: We require your explicit, opt-in consent before setting any functional, analytics, or advertising cookies. Consent must be freely given, specific, informed, and unambiguous.
6.2 California (CCPA/CPRA)
- Notice at Collection: We inform you about the categories of cookies we use.
- Do Not Sell/Share: While we do not "sell" data for money, the use of advertising cookies may constitute "sharing" for cross-context behavioral advertising. You have the right to opt-out of this sharing.
6.3 UAE (PDPL)
- Consent: We obtain your consent for non-essential cookies in compliance with UAE data protection standards.
- Transparency: We provide clear information about the purpose of each cookie category.
7. HOW WE OBTAIN CONSENT
When you first visit our Platform, you will see a Cookie Consent Banner. This banner allows you to:
- Accept All: Consent to all cookie categories.
- Reject All: Reject all non-essential cookies (Necessary cookies will still function).
- Customize: Select specific categories of cookies to enable.
We record your consent preference with a timestamp. Your consent is valid for 12 months, after which we will ask you to renew your choices. You can withdraw your consent at any time.
8. YOUR COOKIE CHOICES AND MANAGEMENT
8.1 Browser Settings
Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience.
- Chrome: https://support.google.com/chrome/answer/95647
- Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
- Safari: https://support.apple.com/guide/safari/manage-cookies-sfri11471/mac
- Edge: https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09
8.2 Cookie Preference Center
You can update your preferences at any time by clicking the "Cookie Settings" link in the footer of our website. This will re-open the consent banner, allowing you to change your settings.
8.3 Google Analytics Opt-Out
To opt out of being tracked by Google Analytics across all websites, you can install the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout
8.4 Do Not Track (DNT) & Global Privacy Control (GPC)
Global Privacy Control (GPC): We honor GPC signals from your browser. If your browser sends a GPC signal, we will automatically disable advertising and analytics cookies for your session.
Do Not Track (DNT): Due to the lack of a common industry standard, we may not respond to "Do Not Track" signals unless required by law.
9. CONSEQUENCES OF REFUSING COOKIES
If you choose to reject non-essential cookies, you can still use our Platform. However:
- Some features (e.g., remembering your currency) may not work.
- You may see less relevant advertising (if applicable).
- We will be unable to use analytics to improve our website experience for you.
Note: Strictly necessary cookies cannot be refused, as they are essential for the Platform's core functionality (e.g., secure login, booking completion).
10. COOKIE RETENTION AND DELETION
- Session Cookies: Automatically deleted when you close your browser.
- Persistent Cookies: Remain on your device until their expiration date (listed in Section 4) or until you manually delete them.
You can delete all cookies that are already on your computer by clearing your browser's browsing data. This will remove all cookies from all websites you have visited.
11. COOKIES AND PERSONAL DATA
While most cookies collect anonymous data, some may collect personal data (e.g., IP address, unique device identifiers). Where cookies collect personal data, our processing is governed by our Privacy Policy.
You have rights regarding your personal data, including the right to access, correct, and delete it. Please refer to Section 8 of our Privacy Policy for more information on your rights.
12. CHILDREN AND COOKIES
Our Platform is not intended for use by children under the age of 18. We do not knowingly use cookies to track or target children. If you are a parent and believe we have collected data from your child via cookies, please contact us immediately.
13. CHANGES TO THIS COOKIE POLICY
We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. We will post the updated policy on this page and update the "Last Updated" date. Material changes will be communicated via a prominent notice (e.g., the cookie banner) or email.
14. CONTACT INFORMATION
If you have any questions about our use of cookies or this policy, please contact us:
Data Controller: Viversio Portal
Email: privacy@hotelcuration.com
Address: Dubai, United Arab Emirates
15. ADDITIONAL RESOURCES
EU Resources:
- About Cookies: https://www.aboutcookies.org/
- Your Online Choices (EU): https://www.youronlinechoices.com/
- ICC Cookie Guide: https://iccwbo.org/content/uploads/sites/3/2017/10/icc-uk-cookie-guide.pdf
US Resources:
- NAI Opt-Out: https://optout.networkadvertising.org/
- DAA Opt-Out: https://optout.aboutads.info/
EU ePrivacy Directive: https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX:32002L0058
GDPR: https://eur-lex.europa.eu/eli/reg/2016/679/oj
CCPA/CPRA: https://oag.ca.gov/privacy/ccpa
UAE PDPL: https://u.ae/en/about-the-uae/digital-government/legislation/federal-legislation/federal-decree-law-no.-45-of-2021
END OF COOKIE POLICY
Last Updated: January 1, 2026